Privacy Policy
Last Updated: August 31, 2026
Jen Wilson International, LLC (“Jen Wilson International,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you:
Visit jenrwilson.com or any website or webpage that links to this Privacy Policy;
Request a consultation;
Submit an application or inquiry;
Register for or participate in a coaching program, workshop, event, cohort, assessment, or other service;
Purchase a product or service;
Download resources or subscribe to communications;
Communicate with us by email, telephone, text message, form, video conference, or other method; or
Otherwise interact with Jen Wilson International.
Collectively, these activities are referred to in this Privacy Policy as the “Services.”
Please read this Privacy Policy carefully. By using our Website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends on how you interact with Jen Wilson International.
Information You Provide to Us
We may collect personal information you voluntarily provide, including:
Name;
Email address;
Telephone number;
Mailing or billing address;
Company or organization;
Job title or professional role;
Professional background;
Coaching or leadership goals;
Information submitted through consultation, application, registration, or intake forms;
Responses to questionnaires, surveys, assessments, or program exercises;
Scheduling and appointment information;
Communications you send to us;
Testimonials, feedback, or survey responses;
Payment and transaction information;
Event, workshop, or program registration information; and
Other information you choose to provide.
For coaching, leadership-development, and organizational engagements, you may voluntarily provide information regarding your professional experiences, workplace, leadership challenges, goals, team dynamics, or other circumstances relevant to the Services.
Please use discretion when providing sensitive or confidential information through website forms or email.
2. Payment Information
When you purchase a product, program, event, assessment, coaching service, or other Service, payment information may be collected and processed by a third-party payment processor.
Jen Wilson International may receive information relating to the transaction, such as:
Your name;
Billing information;
Amount paid;
Product or Service purchased;
Payment status;
Transaction date; and
Limited payment-method information, such as the last four digits of a card.
We generally do not directly store complete credit or debit card numbers when payments are processed through third-party payment providers.
Your payment information is also subject to the privacy and security practices of the applicable payment processor.
3. Information Collected Automatically
When you visit our Website, certain information may be collected automatically by us or by third-party technologies used on the Website.
This may include:
Internet Protocol (IP) address;
Browser type;
Device type;
Operating system;
Approximate geographic location based on IP address;
Referring website or source;
Pages viewed;
Links clicked;
Date and time of visits;
Length of time spent on pages;
Website navigation patterns;
Device identifiers; and
Other technical and usage information.
We use this information to operate and secure the Website, understand how visitors use it, improve its performance, evaluate marketing efforts, and improve our Services.
4. Cookies and Similar Technologies
Our Website may use cookies, pixels, web beacons, tags, server logs, and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use these technologies for purposes including:
Operating essential Website features;
Remembering preferences;
Understanding Website traffic and visitor behavior;
Measuring Website performance;
Improving content and user experience;
Determining how visitors arrive at our Website;
Measuring the effectiveness of communications or marketing campaigns; and
Supporting advertising or remarketing activities, when applicable.
Some cookies may be placed by third-party service providers.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect how some Website features function.
Where required by applicable law, we will obtain consent before placing non-essential cookies or similar technologies.
5. Analytics
We may use website analytics providers to understand how visitors interact with the Website.
Analytics providers may collect information such as your device type, browser, IP address, pages visited, referral source, and interactions with Website features.
We use analytics information to identify trends, understand Website performance, improve content, and make better decisions about our Website and Services.
Analytics providers may process information according to their own privacy policies.
6. Advertising and Social Media Pixels
We may use advertising or social-media technologies, including pixels or similar tools, to understand whether visitors interact with our Website after seeing content or advertisements elsewhere.
These technologies may allow advertising platforms to recognize that your browser or device visited our Website and may be used to:
Measure advertising effectiveness;
Create audiences for advertising;
Understand visitor interests;
Avoid repeatedly displaying irrelevant advertising; and
Display content or advertisements that may be more relevant to you.
The information collected by these providers is subject to their own privacy policies and account settings.
Where applicable law requires consent for advertising or tracking technologies, we will seek that consent.
7. Forms, Applications, and Consultation Requests
When you complete a form on our Website, including a consultation request, application, waitlist form, registration form, assessment, or program inquiry, we collect the information you submit.
We may use that information to:
Evaluate your inquiry or application;
Contact you regarding your request;
Determine whether a Service may be appropriate for you;
Schedule consultations or sessions;
Provide requested Services;
Manage program enrollment;
Maintain client and prospective-client records;
Send relevant follow-up information; and
Improve our Services and processes.
Submitting a consultation request or application does not guarantee acceptance into a program or establish a coaching or professional relationship.
8. Coaching and Program Information
If you become a coaching, consulting, workshop, cohort, or program client or participant, we may collect information reasonably necessary to provide the applicable Service.
This may include:
Intake information;
Session scheduling information;
Coaching goals;
Assessment responses and results;
Notes or records relating to service delivery;
Professional-development information;
Communications regarding your participation;
Attendance or completion information;
Program feedback; and
Other information relevant to providing the Service.
Information shared within a coaching relationship may also be governed by the confidentiality provisions contained in your specific coaching agreement, engagement agreement, or organizational contract.
Our Privacy Policy does not replace any additional confidentiality commitments contained in those agreements.
9. Assessments
Jen Wilson International may administer or facilitate leadership, professional-development, strengths, behavioral, team, or similar assessments.
Depending on the assessment, information may be collected directly by Jen Wilson International or through a third-party assessment provider.
Assessment information may include:
Your name and contact information;
Professional information;
Responses to assessment questions;
Assessment scores or results; and
Related reports or interpretations.
We may use this information to administer the assessment, provide coaching or debrief services, personalize your experience, and support the applicable engagement.
Third-party assessment providers process information according to their own privacy practices.
10. Email Communications
If you communicate with us by email, we may retain your email address, the content of your message, attachments you provide, and our responses.
If you subscribe to a newsletter, request a resource, register for an event, join a waitlist, apply for a program, or otherwise consent to receive marketing communications, we may use your information to send:
Newsletters;
Educational resources;
Program announcements;
Event information;
Invitations;
Offers;
Business updates; and
Other marketing communications.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
Unsubscribing from marketing emails does not necessarily prevent us from sending transactional or service-related communications, such as appointment confirmations, payment information, program updates, or communications necessary to fulfill an existing engagement.
We do not sell, rent, or lease our email subscriber list to third parties for their independent marketing purposes.
11. Email Analytics and Tracking
Emails we send may contain technologies that help us understand how recipients interact with them.
Depending on the email platform we use, we may receive information regarding:
Whether an email was delivered;
Whether an email was opened;
Links clicked;
Unsubscribe activity; and
Other engagement information.
We may use this information to understand the effectiveness of our communications, improve our content, manage subscriber engagement, and determine which information may be most relevant to our audience.
Your ability to prevent certain email tracking may depend on the settings available in your email application or service.
12. Text Messages and SMS Communications
Jen Wilson International may offer text-message communications for certain Services.
If you voluntarily provide your mobile telephone number and consent to text communications, we may use it to send messages consistent with the consent provided.
These may include:
Appointment reminders;
Scheduling information;
Program notices;
Event information;
Service updates; or
Marketing messages, where you have separately consented to marketing texts.
Message frequency may vary, and message and data rates may apply.
Where required by law, we will obtain the appropriate consent before sending marketing or promotional text messages.
You may opt out of SMS marketing communications by following the opt-out instructions contained in the applicable messages.
We do not sell or share text-message opt-in information or SMS consent information with third parties for their independent marketing purposes.
We may share such information with service providers that assist us in delivering text messages.
13. How We Use Your Information
We may use personal information for purposes including:
Providing Our Services
We use information to:
Respond to inquiries;
Schedule consultations;
Evaluate applications;
Register participants;
Deliver coaching, leadership-development, facilitation, consulting, speaking, assessment, workshop, event, and educational Services;
Manage client relationships;
Provide resources and materials;
Process payments;
Administer programs; and
Provide customer support.
Communicating With You
We may use your contact information to send:
Responses to your inquiries;
Scheduling communications;
Appointment reminders;
Program communications;
Transactional notices;
Service updates;
Newsletters; and
Marketing communications consistent with your preferences.
Operating and Improving Our Business
We may use information to:
Maintain and improve our Website;
Analyze Website performance;
Understand how Services are used;
Develop or improve programs and resources;
Conduct internal reporting;
Manage our business operations;
Measure marketing performance; and
Protect the security of our Website and systems.
Legal and Security Purposes
We may use information to:
Comply with applicable laws;
Maintain business and financial records;
Enforce agreements;
Prevent fraud or misuse;
Protect our legal rights;
Protect the safety and security of Jen Wilson International, our clients, participants, Website visitors, or others; and
Respond to lawful requests from governmental authorities.
14. Legal Bases for Processing
Where laws such as the General Data Protection Regulation (“GDPR”) require us to identify a lawful basis for processing personal information, we may rely on one or more of the following:
Consent: You have given us permission to process information for a particular purpose.
Performance of a Contract: Processing is necessary to provide Services you requested or fulfill an agreement with you.
Legitimate Interests: Processing is reasonably necessary to operate and improve our business, communicate with clients and prospective clients, secure our systems, or pursue other legitimate business interests, provided those interests are not overridden by your privacy rights.
Legal Obligations: Processing is necessary for us to comply with applicable law.
You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that lawfully occurred before consent was withdrawn.
15. When We Share Information
We do not sell your personal information in exchange for money.
We may disclose personal information in the following circumstances.
Service Providers
We may provide information to companies and individuals that assist us with business operations, including providers of:
Website hosting and website management;
Customer relationship management;
Forms and surveys;
Email marketing;
Scheduling;
Payment processing;
Accounting;
Video conferencing;
Cloud storage;
File sharing;
Assessments;
Course or program delivery;
Analytics;
Advertising;
Text messaging;
Information technology;
Professional services; and
Other operational functions.
These providers may access information only as reasonably necessary to perform services for us and are subject to their own legal and contractual obligations.
Coaches, Facilitators, Contractors, and Team Members
We may provide relevant information to authorized Jen Wilson International employees, contractors, coaches, facilitators, or service providers who require access to deliver or support your Services.
Organizational Clients
When Services are purchased or sponsored by your employer or another organization, certain information may be shared with that organization as permitted by the applicable engagement agreement.
Individual coaching content will be treated according to the confidentiality terms of the applicable coaching or organizational agreement.
Legal Requirements
We may disclose information if we reasonably believe disclosure is required to:
Comply with applicable law;
Respond to a subpoena, court order, or other lawful request;
Enforce our contracts or policies;
Protect our legal rights;
Investigate suspected fraud or illegal activity; or
Protect the safety of a person or organization.
Business Transfers
If Jen Wilson International participates in a merger, acquisition, sale, restructuring, financing, or transfer of all or part of its business or assets, information may be disclosed or transferred as part of that transaction, subject to applicable law.
16. Third-Party Websites and Services
Our Website may contain links to websites, scheduling services, payment processors, assessment tools, social networks, video platforms, or other services operated by third parties.
We do not control the privacy practices of these third parties.
When you interact with a third-party service, information you provide may be governed by that provider's privacy policy and terms.
We encourage you to review the privacy policies of third-party services you use.
17. Data Retention
We retain personal information for as long as reasonably necessary to:
Provide the Services;
Maintain an active client or prospective-client relationship;
Fulfill the purposes described in this Privacy Policy;
Maintain appropriate business, accounting, tax, and contractual records;
Resolve disputes;
Enforce agreements; and
Comply with legal obligations.
Retention periods may vary depending upon the type of information and the reason it was collected.
When information is no longer reasonably necessary and we are not legally required to retain it, we may delete, anonymize, or securely archive it.
Backup copies may remain for a limited period as part of ordinary information-security and disaster-recovery processes.
18. How We Protect Your Information
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, use, alteration, loss, or disclosure.
These measures may include:
Secure website connections;
Access controls;
Password protections;
Reputable third-party technology providers;
Limited access to client information; and
Other commercially reasonable security practices.
However, no electronic transmission or data-storage system can be guaranteed to be completely secure.
You should use care when transmitting confidential or sensitive information electronically.
Email in particular may not always be a secure method for transmitting sensitive information.
19. Children's Privacy
Our Website and Services are intended primarily for adults and professional audiences.
We do not knowingly collect personal information online from children under the age of thirteen (13).
Our coaching and paid professional-development Services are generally intended for individuals who are eighteen (18) years of age or older unless a separate program or agreement expressly provides otherwise.
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete the information.
If you believe we may have inadvertently collected such information, please contact us at jen@jenrwilson.com.
20. Your Privacy Choices
Depending on your relationship with us and the law applicable to you, you may have choices concerning your personal information.
Marketing Emails
You may unsubscribe from marketing emails at any time by selecting the unsubscribe link included in those communications.
Cookies
You may control many cookies through your browser settings or any cookie-preference tool we make available on the Website.
Text Messages
Where applicable, you may opt out of marketing text messages by following the instructions included in the message.
Updating Your Information
You may contact us to request correction or updating of personal information we maintain about you.
21. Privacy Rights Under Applicable U.S. State Laws
Residents of certain U.S. states may have specific rights under applicable privacy laws.
Depending upon the law and whether it applies to Jen Wilson International, these rights may include the ability to request:
Confirmation of whether we process your personal information;
Access to personal information we maintain;
Correction of inaccurate information;
Deletion of certain information;
A copy of certain personal information;
Information regarding categories of information collected;
Information regarding categories of recipients to whom information is disclosed;
Opt-out of certain targeted advertising, sale, or sharing activities when legally applicable; and
Non-discriminatory treatment for exercising privacy rights.
The availability and scope of these rights vary by jurisdiction and are subject to statutory limitations and exceptions.
Jen Wilson International will respond to valid requests as required by applicable law.
We may need to verify your identity before processing a request.
Where permitted, you may authorize an agent to submit a request on your behalf. We may require evidence that the agent is authorized to represent you.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
22. California Privacy Rights
California residents may have privacy rights under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (“CCPA/CPRA”), where those laws apply to Jen Wilson International.
Applicable rights may include rights to know, access, correct, or delete certain personal information and rights relating to certain sales, sharing, or targeted advertising practices.
Jen Wilson International does not sell personal information for monetary compensation.
If we engage in activities that California law defines as “selling” or “sharing” personal information, we will provide any notices and opt-out mechanisms required by applicable law.
California residents may submit privacy requests using the contact information listed below.
California's “Shine the Light” law may also provide eligible California residents with rights regarding disclosure of certain personal information for third parties' direct-marketing purposes.
23. European Economic Area, United Kingdom, and Similar Privacy Rights
If you are located in the European Economic Area (“EEA”), United Kingdom (“UK”), or another jurisdiction providing similar data-protection rights, you may have the right, subject to applicable law, to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of information;
Request restriction of processing;
Object to certain processing;
Request data portability;
Withdraw consent where consent is the legal basis for processing; and
Lodge a complaint with your applicable data-protection authority.
Where your personal information is transferred to or processed in a country other than your own, we will handle information in accordance with applicable legal requirements.
24. International Visitors
Jen Wilson International is based in the United States.
If you access our Website or Services from outside the United States, your information may be transmitted to, stored in, or processed in the United States or other countries where our service providers operate.
Data-protection laws in those locations may differ from those in your country.
Where required by applicable law, we take reasonable steps to provide appropriate protections for international transfers of personal information.
25. Do Not Track and Browser Privacy Signals
Some browsers and devices provide “Do Not Track” or other privacy preference signals.
Because standards and legal requirements regarding these signals continue to develop, our response may depend upon the technology used and applicable law.
Where a legally recognized browser-based opt-out preference signal is required to be honored, we will take reasonable steps to comply with applicable requirements.
26. Testimonials and Media
If you voluntarily provide a testimonial, review, photograph, video, audio recording, case study, or other feedback and authorize us to use it publicly, we may process and publish the information in accordance with the permission you provide.
The applicable release or authorization may permit us to use information such as:
Your name;
Professional title;
Company or organization;
Photograph;
Voice;
Video;
Written testimonial; and
Information regarding your experience.
We will not intentionally publish confidential coaching information as a testimonial without appropriate authorization.
27. Group Programs and Participant Privacy
Some Jen Wilson International Services involve group coaching, cohorts, workshops, or other experiences in which participants interact with one another.
Information you voluntarily disclose to other participants may be visible to those participants.
While we may establish confidentiality expectations for group experiences, Jen Wilson International cannot control or guarantee how another participant handles information you voluntarily disclose.
Please exercise appropriate judgment when sharing sensitive personal, professional, or organizational information in group environments.
Program participants may also be subject to separate confidentiality requirements contained in the applicable Terms and Conditions or program agreement.
28. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to:
Our business;
Our Website;
Our technology providers;
Our data practices; or
Applicable privacy laws.
When we update the Privacy Policy, we will revise the “Last Updated” date at the top of this page.
If we make material changes, we may provide additional notice where appropriate or required by law.
We encourage you to review this page periodically.
29. Contact Us
If you have questions regarding this Privacy Policy, our privacy practices, or personal information associated with you, please contact:
Jen Wilson International, LLC
Website: jenrwilson.com
Email: jen@jenrwilson.com
30. Privacy Requests
To request access to, correction of, or deletion of personal information, or to exercise another privacy right that may apply to you, contact:
Please include enough information for us to reasonably understand and verify your request.
We may request additional information when reasonably necessary to confirm your identity and protect personal information from unauthorized disclosure.
We will respond to verified requests in accordance with applicable law.
Last Updated: August 31, 2026
© 2026 Jen Wilson International. All Rights Reserved.